Longview Auto Repair

Mon - Fri: 8:00 AM - 5:00 PM
4

Knowledgeable staff.

5

Great people! Worked on my sprinter van.

4

I was treated fairly and courteously and they got my problem solved promptly.

5

Northwest Automotive Specialists are fantastic! I had to have a really intensive repair done to my Ford when it spit two spark plugs out of the cylinder head. They were experienced with the repair process and performed it perfectly one time and on budget. Terry is highly knowledgeable and friendly. A wonderful shop to trust your vehicle with!

5

Friendly, professional service. Fair prices. :)

Thank Molly, we appreciate your confidence in us.

- Northwest Auto Specialist
5

I was just passing through the area when I encountered an issue with my RV, so I don’t have any long term reference to share. I do know they worked me into an already busy schedule on short notice for which I am greatly appreciative. Based on my initial experience, I would give NAS the opportunity to gain my long term devotion if I lived in the area. All of the Staff were friendly and the Technicians resolved my problem in a timely manner and at a fair price. Keep up the good work and thanks again for your service.

Thank you Mr. Gipson for your confidence in our shop. We greatly appreciate your review and the fact that you allowed us to be of service to you. May your future travels be trouble free

- Northwest Auto Specialist
5

Fixed our 🚗 at minimal cost. Friendly staff/owners.

Thanks

- Northwest Auto Specialist
5

They work around my busy schedule and take care of every vehicle in my personal and business. These people are amazing! Highly recommended! Charlton Enterprises LLC

Thank you Chris for your confidence in us. We appreciate your business.

- Northwest Auto Specialist
1

“WRONG DIAGNOSIS, & RUDE” I have a 2003 VW Jetta TDI which starts to shake a bit under load around 25 to 38 MPH. Dick Hanna Dealership said that the drive axles needed replacement since they had some play and they (THE DEALERSHIP) would stand behind their Diagnosis. Since I live so far away I took the car to North West Auto Specialist’s. They are in Longview were I live, closer and also were a bit cheaper. Told Terri the issue and diagnosis from the dealership. Asked her if they stand behind their Diagnosis, she said they do. Terri calls me back and says it was possibly something else. So being a trusting person I said ok but what if its not that. Terri was quite confident it was the issue and said it was a CHEAPER FIX. So they replaced the part and it still has the Shake. So when I went to pick up the car today, 1 April 2016 I told her I was disappointed, she offered to remove the part. Since it’s the weekend and I need my car for WORK, I opted to just take it and go back to the dealership. "At least I can semi-trust them". NW Auto could have at least not charged me for labor, (BAD DIAGNOSIS) I would have paid for the part, but Terri got real SNIPPY with me and I didn't want to argue with her. Also I don't think they will stand behind their diagnosis. Their labor rate is $90.00 per hour. Just be careful with this company, they might diagnosis one thing and it ends up being another, and you might get over charged with these folks. I'd recommend taking a foreign car to a dealership or a foreign car specialist and stay away from North West Auto Specialists.

I offered to remove the part several times when you were here paying the bill. You opted not to allow us to do this. When I called you with the diagnosis, I DID inform you that the axle shafts may still be needed, but we knew the strut mount was bad and this will cause vibration that can mimic bad axle shafts. I also made you aware of this when you first came into the shop to discuss scheduling an appointment. We do stand behind our work and our diagnosis.

- Northwest Auto Specialist
5

I take all my vehicles to them, great service and honest, I won't take my rigs any place else.

Northwest Auto Specialist is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Northwest Auto Specialist (360) 577-6444 if you have any issues in accessing any area of our website.
1111 3rd Ave. Longview, WA 98632 (360) 577-6444