Longview Auto Repair

Mon - Fri: 8:00 AM - 5:00 PM
5

Did good job, no surprises, staff friendly, organized, left vehicle as clean as it was when dropped off.

4

5

Thank you Northwest Auto Specialist for taking care of my jeep so quickly. My husband and I really appreciated the time you took to figure out any issues that were going on with our Jeep. And also, thank you for your honesty and integrity holding off on the work that we had originally brought our vehicle in for because of another issue you discovered. Unfortunately, we have had some bad experiences with some shops that have not shown the same honesty. Thanks again, from the Eskola family

5

So happy to have found Melissa at NorthWest Auto. She knows exactly how to explain details of my vehicle’s repairs and maintenance. I have complete confidence in NorthWest Auto!

5

Everyone here was on point, got me in quick in an emergency and had me back on the road before I could really stress about anything. I really appreciate these folks for what they did and I'm sure I'll be back when I need to.

5

NW Auto Specialists give really great service. I want to thank them for finding dangerous issues I had no idea I had. I have an older SUV and some issues can be catastrophic if not resolved early.

2

Nice folks, and convenient however, it comes at a high premium. The ONLY reason I didn't wind up using them was because they wanted to charge me approx $6,200, ($5,000 just in labor alone) to drop in a motor from a wrecking yard. They said it was a 25 hour job at $200/hr!!!! For The motor, the place selling it only wanted $400, but NW Auto was marking it up to $1100. I have absolutely no problem paying more for good quality service or with someone marking up a price a bit, but I felt marking it up that much was totally out of line, and the overall price was more than twice of what the next highest shop wanted out of all the professional shops in Cowlitz and Clark Counties. I would understand if this was a custom motor swap, or new motor, not a wrecking yard motor of the exact same engine. Or, I could understand if they added on extensive warranties, or SOMETHING to justify theprices being that high. In the end, I really wanted to do business with them but I felt Like I was being price gouged, so found a shop offering to do it for $1,500 that also gives a 3 year warranty on the motor that actually specializes my rig.

Jared, Thank you for the review. However, the estimate we provided doesn’t match the numbers stated in this review. The estimate for labor was substantially less than indicated in this review. Also, with this particular vehicle, the engine was partially disassembled prior to coming to our shop. Oftentimes in this type of situation there are many missing bolts and components, which causes unpredictability in the repair. In regards to the estimate for parts, the cost of the used engine from our vendors is substantially higher than indicated. The estimate also included parts to replace at the time of used engine installation; including the timing belt kit, water pump, radiator hoses, serpentine belt, thermostat, fuel filter, air filter, spark plugs and flushing the cooling system. These recommendations come from 30 plus years of experience with installing used engines. In addition, the estimate includes the 8.1% sales tax, which is substantial on a repair of this size. At Northwest Auto Specialist, we strive to conduct the most professional repair possible.

- Northwest Auto Specialist
1

They talked me into putting a "rebuilt" motor into my toyota Tacoma. It was machined below specks. Double gaskets. Had two shims in it. All this for only 6000. . Don't go there

This business is under new ownership since 2021. We welcome your feedback on the management. Otherwise we can see the previous owners reply is accurate. I am confused, you haven't been in our shop since December 2017. We installed a Jasper rebuilt engine that came with a 3 year or 100,000 mile warranty whichever came first. If you had a problem within the last three years it was under warranty.

- Northwest Auto Specialist
5

Glad I found this place. My truck was having problems, I drove in, melissa took my truck in without hesitation and drove me in her personal car (with my dog even) to where I was able to get myself home. (Thank you melissa) ! They figured out the problem(s), found the correct parts for my older '83 Chevy and fixed my truck and it's running and driving properly again. Nice new parts, and clean work. Thank you again for everything. I will come back for my future repairs.

5

Glad I found this place. My truck was having problems, I drove in, melissa took my truck in without hesitation and drove me in her personal car (with my dog even) to where I was able to get myself home. (Thank you melissa) ! They figured out the problem(s), found the correct parts for my older '83 Chevy and fixed my truck and it's running and driving properly again. Nice new parts, and clean work. Thank you again for everything. I will come back for my future repairs.

We are happy we could help you out! Thanks for the review. See you next time.

- Northwest Auto Specialist
Northwest Auto Specialist is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Northwest Auto Specialist (360) 577-6444 if you have any issues in accessing any area of our website.
1111 3rd Ave. Longview, WA 98632 (360) 577-6444