Longview Auto Repair

Mon - Fri: 8:00 AM - 5:00 PM
5

My truck is running fine right now. I appreciate everyone's help at Northwest Auto, especially Mike's pleasant informed understanding of my vehicle's problem.

5

The team at Northwest Auto always exceeds my expectations. We've been bringing our rides to them for years and they're straightforward and honest. Best choice for repairs in Cowlitz county, hands down.

3

NAS Longview WA is where roadside assistance took my Sprinter when the tensioner assembly broke on my way home (Portland OR) on a Friday afternoon. The following tuesday I was told that I needed a new auxiliary water pump and ball joints in addition to the new tensioner assembly. And I was also told that my van would be unsafe to drive home without the additional repairs. I asked NAS to replace the tensioner assembly and belt and to leave the rest as is. When I returned NAS to pick up my van a week later, the mechanic told me the ball joints had insignificant up and down movement (no malignant lateral motion) and my auxiliary water pump was only seeping. I was not loosing much coolant. He told me I should not have any issues at all on my trip back to Portland. And, of course, I did not. I figure the guy I talked to on the phone was unaware of the Mercedes service bulletin concerning easy misdiagnosis of ball joint movement on Sprinters. But I am still a little perturbed by the pressure he put on me by telling me via phone that my van would be unsafe to drive home without the additional pump and ball joint replacement ($$$). Be certain to ask for OEM. They’ll install aftermarket parts if you don’t talk about it first. Other than this, NAS had an acceptable tensioner assembly on and my van was ready to go in short order. The hard part was finding a way back to Longview to get my van. I’ll give the auxiliary water pump job to my beloved local mechanic.

5

NW Auto did a terrific job on my vehicle brake and wheel bearing replacement after losing my right rear wheel. They are thorough, dependable and easy to work with. I highly recommend them.

5

Needed my tires replaced in a hurry so we could travel back to Seattle and these guys were able to order a new set and put them on in the same day. Great service and fair price for labor. Made it back to Seattle safely, thanks!

5

Good service the brakes were toast,nice to feel safe again

5

Great customer service. Honest and transparent pricing. Easy to work with.

5

Reuben and Mike always treat me right. I trust them and the crew at NW Auto Specialists for all my automotive needs.

5

I visited this shop to get a complete inspection done on my SUV. The technicians and service advisors were very helpful. All work was completed as requested and in the timeframe that I needed. I am very impressed with this shop.

5

Took in my Mercedes Sprinter for an oil change service and inspection. Was in and out in about 2 hours, and service was excellent. I'll be back and won't hesitate to recommend you to others.

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1111 3rd Ave. Longview, WA 98632 (360) 577-6444