Longview Auto Repair

Mon - Fri: 8:00 AM - 5:00 PM
3

I would have given a higher score but it seems someone did not fill my coolant as indicated. When I got home, 19 miles away, I had a warning light my coolant was low. I eventually had to out in a half gallon of coolant. I will take it back for additional work cause I believe in second chances and the people I talked to we're very good

5

Referred for an oil change on my class c rv. Called I got in next day. Just needed an oil change when i dropped off i was talking with my sister about a tail light being out. They changed my light, inspected for anything else and an oil change for the best price ever. They also stayed open for a bit after closing for me to pick up. Rueben was very informative, answered all my questions and 5 star customer service. I highly recommend them!

5

Reuben and his team of professionals bailed me out of a tight spot! On Sunday, I left Lake Stevens in my oddball weekend cruiser, a Mercedes SL55 AMG. My destination was Vancouver, Wa. I got a flat tire about half way there. The flattened tire was not repairable. I needed at least one new tire and I knew it was going to be a challenge to find a tire or tires for this rig. I contacted Reuben asking if he could locate a set of 285/30 ZR19’s. He said he would get on it asap. I put on the spare and limped to Vancouver. Monday morning Reuben sent me a text that he found a set of tires. I limped back up to NW Auto. I was back on the road without my flashers on at 3pm! Thank you to Reuben and his team!!

5

While on a Sunday drive from Lake Stevens to Longview I got a flat tire. I put the spare on so I could limp my car into Longview. I also sent a text to Reuben asking if he could find two new tires for my oddball sports car. He replied right away (on a Sunday) saying he would get right on it and to bring the car in first thing Monday. I am not sure how many strings he had to pull, but when I arrived on Monday, the new tires (oddball size and typically hard to find) were there. Less than a hour later I was back in the road! Reuben and his team of professionals at Northwest are the best!

5

Super helpful, quick service, and they know what they’re doing!

Thank you for 5 star review, Alex! #KeepGoing

- Northwest Auto Specialist
5

Thank you for 5 stars! #KeepGoing

- Northwest Auto Specialist
5

Took me home and picked me up when rig was ready and fixed the vehicle

Thank you so much for taking the time to leave us feedback! #KeepGoing

- Northwest Auto Specialist
1

I paid for a heater core replacement, clean and flush and more. Got my car back drove it home temperature spiking out half a gallon low on coolant, doesn’t look like they flushed or cleaned it. Now back to the shop to see why they couldn’t do their work properly. If I paid to clean and flush my system to get the gunk out the old heater core left in and they didn’t do a very good job. This is why I don’t like using shops they don’t seem to care about the quality of work they do. Ridiculous and when I called his response was well leaks happen. The heater core was the last thing to be replaced- new water pump, radiator and thermostat were put in new about 6 month ls ago and wasn’t leaking before this. Someone didn’t do their job right and now I have to waste more time and gas to bring my car back not happy at all. I used to think highly of this place in the late 90’s that’s why I went back and clearly not the same opinion anymore.

5

Excellent courteous service!

5

The team there treated me with respect and integrity and addressed my concerns.. I would definitely use them again.

Amy, Thanks so much for taking the time to leave us a 5-star review, its much appreciated! See you next time.

- Northwest Auto Specialist
Northwest Auto Specialist is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Northwest Auto Specialist (360) 577-6444 if you have any issues in accessing any area of our website.
1111 3rd Ave. Longview, WA 98632 (360) 577-6444