Went to get two tires balanced...that didn't happen but what did happen was no gander at my wheels, just an upsell about my brakes, which haven't even been a concern. Calipers perform OEM standard, brakes still have paddings with 60% life left. Was quoted 1000.00 to replace caliper, brakes and routers and I asked for balance check
Hi Gyneth, thank you for the feedback. We apologize for the misunderstanding. When our tech lifted the car to remove the tires he found they didn't spin freely. He then found the calipers dragging which caused the rotors to warp and create the shaking symptom. Due to this we didn't feel that balancing the tires would solve the issue. We were happy to due this inspection free of charge. We value your business and always strive to provide the best service. Thank you for bringing this to our attention.
- Northwest Auto Specialist