Longview Auto Repair

I have had both vehicles I have owned for the past 15 years maintained at Northwest Auto Specialist. They have always gotten me in promptly, done a full, honest diagnosis and well as worked with me and my budget...detailing what was pressing and what I could save for a future repair. The price has always been competitive if not the best around. I couldn't ask for better service and will continue to take all my vehicles there! Thanks guys!!!

Called in and asked if I could get an estimate, "sure no problem". Got the estimate back and after talking to other mechanics it was insanely high. I said, no thanks I'll pass. Went to pick the car up, only to be handed a $105 bill for the estimate. Thanks for nothing.

Terrible.

I didn't like a thing about this place. I didn't like their attitude. Had a vehicle towed in for repair. $2000 later had to have it towed home with a ruined motor which will now cost $10,000 to repair. They don't know how to repair certain cars. They don't guarantee their work. I would stay clear of this place.

Took my '99 VW Jetta there to have oil pan replaced. They called me asking if they could also replace the valve cover gasket - I said yes. 2 weeks later the oil level was very low, so I took I took it back. They said it was probably because it was a new oil pan. Must've thought I was born yesterday. I used to be a mechanic. That same day I drove home to California. Checked the oil and it was very low again. Took it to my usual tried and trusted auto shop. They found the new valve cover gasket was still leaking and 2 bolts had been broken off the oil pan. Contacted Northwest and was told they didn't break the bolts. They didn't even mention the leaking gasket. I guess the bolts must've sheared off all by themselves somewhere on HWY 80. At least they were fast to do their "work". $775.00, approx, was exceptionally expensive also.

Called and asked for a quote on my 55 and they said its to old to be worked on...definitely not auto specialist.

Went in to fix a problem that another well known company did not. They did a great job in a timely manner and at a reasonable cost. Been going back since. Great company.

We recently broke down outside of Longview coming home from vacation. While waiting for the tow truck on I-5 I spoke with the owner's wife who was very calming and reassuring. Once we got to their (very clean and air conditioned) shop the courteous, great customer service continued. We needed a pretty in-depth repair, but we were on our way the next morning with a two year parts guarantee. We have a very trusted mechanic in our hometown, but if we were ever to move to Longview we definitely would take our vehicles to Northwest Auto Specialist, Inc. AAA+++++ Thanks all!!!

These guys are awesome , so if you want your vehicle worked on by professionals and done rite without getting ripped off then look no further and call Northwest Auto Specialist for complete customer and service satisfaction! Thank you again Terry for making me so happy again now that my truck runs rite!

Great service and top quality work - Thank you for all the years you've kept my cars on the road.